HeavenlyCross.com's most Frequently Asked Questions (FAQ)…
How long will it take me to receive my order?
That will depend on what you order. Most of our orders will be processed and
placed in the mail within two business days. There are some of our items however
that might be shipped from an oversea supplier and that order could take up
to several weeks. If you have a question on a particular item and need it before
a two week period, we encourage you to write to our sales department at: Sales@HeavenlyCross.com
for an expected time frame on that particular item.
What do I do should my order not arrive in good condition?
You should contact our sales department at Sales@HeavenlyCross.com.
Most of our crosses and crucifixes are shipped directly to you from a warehouse.
We will provide you with a return ticket and a replacement cross at our cost.
Is it safe for me to use my credit card when I place an
order?
It is extremely safe and secure to use your credit card when ordering crosses
from our site. HeavenlyCross.com has 128 bit credit card encryption, the highest
allowed by the United States Government. It is actually safer to use your credit
card on our site than giving it to a waiter in a restaurant. When ordering online
your credit card never leaves your hands and no one can get your information
by going through the 128 bit credit card encryption. You can be assured that
we will take every possible action in order to keep it safe and secure.
Can I place my order by phone?
Yes, please call us at (334) 347-8063 to place an order. Please note that by
placing your order online is faster, safer and more efficient. It will ensure
that your shipping address, billing address and item(s) ordered are correct.
What will you do with my information once I place an order
with you?
Your personal information is safe and secure with HeavenlyCross.com. Please
read our Privacy Policy.